General Description and Terms of our Graphic Design Services

 

Professional Logo, Trademark, Banner, Button and Web Interface designing services, including :

  • Up to 5 drafts ( from the 6th draft on a small augmentation of prize can be asked for
  • lifetime support for later occurring requirement's such as resizing and color adjustments.
  • All designs are delivered in high layered resolution ( for editing purposes) and low resolution for the web.
  • The following file formats are available : *PSD, *TIFF, *EPS, *AIS, *JPG, *GIF, *PGN, BMP   ( *  Windows and Mac compatible versions)
  • Transfer of Copyrights from Author to the Buyer
  • Full project transparency and working reports via phpCollab - project site.
  • Instant messaging and HelpDesk available for the easy flow of communication.

All Contractors must agree to the Terms and Conditions stated herein:

  • Potentially interested costumers should send us a detailed request, if possible with a detailed description of their requirements first. inquiry
  • Costumers may explicitely request us to create a draft and/or rough proposal prior to hiring our services. Steppingnet.com reserves the right to charge $ 5.- for this service, to be paid immeadiately by the costumer. No refunds can be claimed
  • Once that a contractor decides to hire us, a contract must be initiated and legally created by way of transmitting a pre-payment of one third (1/3) of the total project sum. This pre-payment serves as security and provides us with a refund for our working efforts in cases where contractors withdraw.
  • All final Artwork is released for download after our receipt of the outstanding balance
  • We advice contractors to safe copies of their aquired artwork on CD's or other storing devices
  • There can be no later claims and complaints for refund of money
  • Steppingnet.com and Cigal.org are not liable to disputes which could arise due to misuse of their created artwork
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